To provide 100% confidence in the purchase we provide you unconditional 30 day money-back guarantee. So if you feel unhappy with purchased product in this period, you get your money back with no questions and quibbles.

To request refund, just submit Request Refund case in our help-desk system. Alternatively, you can call us at +1 360 539-5306 (9:00am - 5:00pm, Pacific Time [GMT -8]) or email our sales department.

Note, we do not issue a refund for certain items:

• Customization services
• Products shipped with source code (e.g. PhotoEditor™ as well as other special cases)

After you get your money back you must stop using the product, destroy all its copies and all its related items you have.